If water is going somewhere it shouldn’t, or you’ve lost water entirely, call. Waiting turns a repair into a restoration project, and most homeowners’ insurance draws a hard line between sudden damage and damage that was left to spread.
Plumbing emergencies don’t wait for Monday. A supply line lets go at 2 a.m., a sewer backs up into the tub during a dinner party, a water heater fails the morning you’re leaving for a trip.
Our help line is staffed around the clock by a person, not a voicemail box, and our trucks run out of Burbank to every corner of Los Angeles County. Tell us what’s happening and we’ll tell you what to shut off while we’re on the way.
- 5.0 Google & Yelp Rating
- 24/7 Emergency Availability
- Licensed CA License # 981593
- Flat-Rate Pricing, No Hidden Fees
What Counts as a Plumbing Emergency
- Burst or leaking supply pipe
- Sewage backing up into the house
- No water anywhere in the building
- A water heater leaking or flooding
- Gas odor near an appliance or line
- Overflowing toilet that won't stop
- Main shut-off valve that has failed
- Flooding from a slab or wall leak
Shut It Off First
Before we arrive, two valves matter. The fixture stop, usually under the sink or behind the toilet, isolates one fixture. The main shut-off, typically where the water service enters the house or at the meter near the street, stops everything. For a water heater, there’s a cold inlet valve at the top of the tank.
If you smell gas, don’t touch a switch or a phone inside. Leave, then call the gas company and us from outside.
- Find your main shut-off before you need it
- Keep a meter key where you can reach it
- Label the water heater inlet valve
- Know where the electrical panel is
- Clear access to the clean-out in the yard
What Happens When We Arrive
We stop the water first, then diagnose. You get a flat-rate price for the repair before any work begins, even at 3 a.m. Our trucks carry the parts for the common failures, so most emergency calls get fully fixed on the same visit rather than patched and rescheduled.
If the damage needs a restoration company or an insurance claim, we document what we find and give you the photos and the report.
- Water shut off and the situation stabilized
- Diagnosis and a flat-rate price before work
- Same-visit repair whenever parts allow
- Photos and documentation for insurance
- One-year warranty on parts and labor
After-Hours, Weekends and Holidays
The same crew, the same pricing method, the same warranty. We don’t run a separate holiday rate card that appears when you’re desperate. You’ll know the number before we start, on Christmas morning the same as on a Tuesday.
- 24 hours a day, 365 days a year
- Weekend and holiday coverage
- Live answering, not an answering service script
- Dispatch from Burbank across LA County
Call Immediately If You See Any of This
- Water spraying or pooling from a pipe
- Sewage or waste water coming up a drain
- Water running down a wall or from the ceiling
- A water heater that is leaking from the tank
- The smell of gas anywhere in the building
- No water at any fixture in the house
- A shut-off valve that will not close
What Los Angeles County Homeowners Say
Emergency Plumbing Questions
Do you really answer at 3 a.m.?
Yes. Our line is staffed around the clock and a real person picks up. Describe what’s happening and we’ll walk you through shutting off the water while a technician is dispatched.
Do you charge more for nights and weekends?
You get a flat-rate price quoted before the work starts, at any hour. There’s no surprise multiplier added because it’s late or it’s a holiday, and the estimate itself costs nothing.
How fast can you get to me?
It depends where you are. Burbank, Glendale, North Hollywood and Sun Valley are minutes from our shop. Santa Clarita, Pomona and the Westside take longer. When you call we’ll give you a realistic arrival window rather than an optimistic one.
What should I do while I wait?
Shut off the water at the fixture if you can reach the valve, or at the main if you can’t. Move what you can out of the water. Don’t run any other fixture, and don’t pour chemical drain opener into a line that’s already backed up, because it sits there and becomes a hazard for whoever opens the pipe.
Save the number before you need it.
Call (855) 331-7788, any hour, anywhere in Los Angeles County.
Plumbers Serving These Los Angeles County Cities
- Agoura Hills
- Alhambra
- Arcadia
- Burbank
- Culver City
- Downtown Los Angeles
- Glendale
- Huntington Park
- La Canada Flintridge
- La Crescenta
- Monrovia
- North Hollywood
- Paramount
- Pasadena
- Pomona
- Rosemead
- San Fernando
- San Gabriel
- Santa Clarita
- Sierra Madre
- Sun Valley
- Sunland
- Tujunga
- Valencia
- Van Nuys
- West Hollywood